At Benitz Service Company we believe the cooling system in your Sedalia, Missouri home is much more than a cooling system ... it is your environment.

We install and maintain many types of cooling equipment for all of your residential and commercial needs.

Our trained, experienced, and knowledgeable technicians will perform a full 15 point cleaning and safety inspection on your air conditioner. After this preventive maintenance inspection is performed, you can be assured of several things; lower electric bills, higher efficiency, longer life expectancy of your cooling unit, and a safer healthier place for you and your family to live.

FAQ About My Air Conditioner

  1. How often should I need to add “Freon”?

NEVER!! That’s correct, never. The Freon system is a sealed system. Once the system is filled during the initial installation, a system should never need Freon again. If your air conditioner needs Freon yearly it has a serious leak. You should consider repairing the leak or replacing the equipment.


  1. What happens if I don’t change my filter?

Benitz’s data suggests an excessive dirty filter leads directly or indirectly to 75% of all service calls. A filter or no filter can contribute to an extremely expensive service call. In the cooling mode, a dirty filter causes low air flow across the evaporator coil. No filter allows air borne debris to collect on the evaporator coil. A dirty evaporator coil prevents heat from inside your home from transferring to the cool refrigerant. Putting it in simple terms, a dirty or lack of an air filter can result in thousands of dollars’ worth of equipment. A clean filter also presents a healthier living environment.

  1. How often should I have my air conditioner serviced?

Annually. A cleaned and tuned up air conditioner provides cold air at a lower cost of electricity to produce. A question I have for you, if you don’t mind: how often do you change the oil in your car? The air conditioner in your home operates more during the summer than your car. We like to call the residential air conditioner the “hidden appliance”. Most homeowners neglect this appliance until it’s too late. The unit will break down when it’s needed the most.

  1. When is the best time of the year to service my air conditioner?

The best time of the year for servicing your air conditioner is in late April or early May. This will allow you to beat the heat and the rush. BUT, any time is the best time to service your air conditioner if you haven’t had the unit serviced in years.

  1. Can I service my own air conditioner?

We don’t know your mechanical skills, so we don’t know that answer. The outdoor unit should be kept free of grass clippings and other debris. If you wash the outdoor unit, make sure the electrical breaker for the unit is off! You don’t want to electrocute yourself. Never use a wire brush to clean the coil. Our Comfort Club program includes cleaning the outdoor coil.

  1. When should I replace my air conditioner?

Replacing an air conditioner is a major investment. Having the proper knowledge of the situation is extremely important when making the decision of repairing or replacing. If the condenser (the outside unit) is 4 years old, the decision may be different than a unit 10 years old and definitely different from a unit 15 years old. If the system is out of warranty, the decision becomes even tougher. Here at Benitz, we explain all options, give you accurate advice and experience so you can make the decisions right for your family.

  1. Install the biggest air conditioner that is made!

NO can do!! An oversized air conditioner will cool down your home quickly. That’s good!! But, an air conditioner needs to operate and remove the humidity from the air in your home. An oversized air conditioning system will make your home feel like a cave, cold and clammy.

  1. Why is there ice on the copper lines?

Ice should never be on any part of your system. The temperature must always be above 32 degrees. If the temperature drops to 32 degrees, the humidity will turn to ice. Air cannot pass or flow thru ice! Three reasons for ice forming are low levels of Freon, lack of air (usually caused by dirty filter or evaporator coil), or too much Freon in the system. The solution to this problem is simple and usually takes an hour.

  1. Why do I have water around my furnace floor area?

During the cooling season, when the air conditioner is operating, the warm air passes over the air conditioner’s evaporator. The heat from your home transfers from the warm air flow to the Freon cycling in the air conditioning system. The humidity in the air flow cannot transfer into the copper or aluminum coils. The humidity condenses into water and drains into a drain pan. The drain pan usually has a ¾ PVC fitting attached to it. When the coil pan leaks or the drain line is plugged, water will spill into areas around the furnace. This problem usually occurs with older equipment.

  1. Why are some of my rooms in my home cold in the winter and hot in the summer?

Poor duct work design may be the problem. During the construction of the house, improper sized duct may have been installed. Another possibility is the cooling or heating system is improperly sized. If the room is upstairs, lack of attic insulation may be the problem. Remember, heat rises and cooler air falls to the lower areas of your home. All problems have solutions and Benitz has experience in all areas.